Shipping Policy
Processing Time
All our items are carefully handcrafted to your exact specifications. Please allow 10-15 business days for your piece to be prepared and shipped.
Shipping Costs
Shipping and handling costs will be extra and depend on the destination. However, we offer free shipping on orders above INR 1999 within India.
International Shipping
For international shipping, please contact us on Instagram @shankhskincare or email us at [email protected] for more details.
Return & Exchange Policy
Conditions for Returns & Exchanges
We accept returns or exchanges only for items that are defective or damaged. Our return policy lasts for 15 days from the date of purchase. Unfortunately, we cannot accept returns or exchanges after this period.
Requirements for Returns
The item must be unused and in the same condition as when you received it.
The item must be in its original packaging.
Return Shipping Costs
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Refund Process
Once we receive and inspect your returned item, we will process your refund. A credit will automatically be applied to your original method of payment within 7 days.
Exchange Process
To exchange an item for the same or a different product, please email us at [email protected].
Contact Information
For any inquiries, please contact us:
Email: [email protected]
Instagram: @shankhskincare
WhatsApp: +91-9315727099
We are also available on Instagram or WhatsApp for order placements and further assistance.